Terms & Conditions

Welcome to the Inter-Move Freight website. By accessing or using our services, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights, responsibilities, and the rules governing your use of our services and website.


1. Acceptance of Terms

By visiting this website or engaging our freight, logistics, or transportation services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.


2. Company Services

Inter-Move Freight provides transport, logistics, and related services including but not limited to:

  • Road freight

  • Sea freight

  • Air freight

  • Warehousing

  • Pet relocation

  • Customs assistance

  • Supply chain solutions

All services are subject to availability, operational limitations, and applicable laws.


3. Service Quotes & Pricing

  • All quotes provided by Inter-Move Freight are estimates based on the information you provide.

  • Final pricing may vary depending on weight, dimensions, regulatory fees, customs duties, route changes, fuel surcharges, and unforeseen circumstances.

  • Inter-Move Freight reserves the right to adjust rates without prior notice.


4. Booking & Payment Terms

  • Bookings are confirmed only after written approval and/or payment as required.

  • Payment terms must be adhered to as stated on invoices or service agreements.

  • Failure to make payment may result in delayed delivery, storage charges, or cancellation of service.


5. Customer Responsibilities

As a customer, you agree to:

  • Provide accurate shipment details (dimensions, weight, contents).

  • Ensure all goods are properly packaged and compliant with legal requirements.

  • Complete all required documentation truthfully and on time.

  • Comply with customs, import/export laws, and restrictions.

Inter-Move Freight is not responsible for delays or penalties caused by incomplete, incorrect, or false information.


6. Transit Times

Transit times provided are estimates and may be affected by:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Road or port congestion

  • Safety or regulatory issues

Inter-Move Freight is not liable for losses resulting from delays beyond our control.


7. Liability & Insurance

  • Basic liability applies as governed by local and international transport regulations.

  • Inter-Move Freight is not automatically responsible for loss, damage, or theft of cargo unless explicitly agreed in writing.

  • Customers are strongly encouraged to purchase cargo insurance for full protection.

  • Certain goods may require specialized insurance coverage.


8. Restricted & Prohibited Items

Customers must not ship goods that are illegal, hazardous, or otherwise restricted without proper authorization.
Examples include:

  • Dangerous goods (unless declared and approved)

  • Illegal substances

  • Counterfeit goods

  • Live animals (except through approved pet relocation services)

Inter-Move Freight reserves the right to refuse or dispose of prohibited items.


9. Website Use

By using our website, you agree not to:

  • Copy or misuse content

  • Attempt unauthorized access

  • Upload malicious code or harmful materials

  • Use our site for fraudulent or unlawful purposes

All content on this website is owned or licensed by Inter-Move Freight.


10. Privacy Policy

Your personal information is handled according to our Privacy Policy.
By using our services, you consent to the collection and use of your data as outlined in that policy.


11. Third-Party Providers

We may use third-party carriers, agents, or partners.
Inter-Move Freight is not liable for actions or errors caused by external providers, unless explicitly stated in a written agreement.


12. Cancellation & Refund Policy

  • Cancellations may incur fees depending on when the request is made.

  • Refunds (where applicable) are processed based on service stage, expenses incurred, and contractual agreements.


13. Indemnification

You agree to indemnify and hold Inter-Move Freight harmless against any claims, damages, losses, penalties, or expenses arising from:

  • Failure to comply with regulations

  • Misrepresentation of shipment details

  • Shipment of prohibited items


14. Governing Law

These Terms & Conditions are governed by the laws of [Insert Country/Region].
Any disputes will be handled by competent courts within that jurisdiction.


15. Changes to Terms

Inter-Move Freight may update these Terms & Conditions at any time.
Continued use of the website or services indicates acceptance of the updated terms.


16. Contact Information

For inquiries, complaints, or clarification, please contact:

Inter-Move Freight
Email: support@inter-movefreight.com